Privacy Policy

Privacy Policy | Flower Art USA

Effective Date: March 7, 2025
At Flower Art USA, we respect your privacy and are committed to protecting the personal information of our customers. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, place an order, or interact with our services.


1. Information We Collect

When you visit Flower Art USA, we may collect the following types of information:
✅ Personal Information:

  • Name, phone number, email address, billing/shipping address.

  • Payment details (processed securely through third-party payment processors).

✅ Order & Transaction Information:

  • Details of purchases, delivery preferences, and order history.

✅ Automatically Collected Information:

  • IP address, browser type, device type, and website usage data (via cookies and analytics tools like Google Analytics).

✅ Marketing & Communication Preferences:

  • Opt-ins for email marketing, promotions, and special offers.


2. How We Use Your Information

We use the collected information for:

✔ Processing orders, deliveries, and transactions.

✔ Providing customer support and responding to inquiries.

✔ Sending promotional emails and special offers (only if consent is given).

✔ Improving our website experience and services.

✔ Preventing fraud and ensuring website security.


3. How We Share Your Information

We do not sell your personal information to third parties. However, we may share necessary data with:
🔹 Service Providers & Partners: (FTD, BloomNet, delivery couriers, payment processors).

🔹 Marketing & Advertising Platforms: (Google, Facebook, email marketing tools).

🔹 Legal Compliance: If required by law enforcement or in case of legal disputes.


4. Cookies & Tracking Technologies

Flower Art USA uses cookies and similar tracking tools to enhance your browsing experience. These technologies help us:

  • Remember your preferences and shopping cart.

  • Analyze website traffic and user behavior.

  • Improve ad targeting for relevant promotions.

Managing Cookies:

You can adjust cookie settings in your browser to disable tracking, but some website features may not work properly.


5. Data Security & Protection

We implement security measures to protect your information, including:

✔ Secure encryption for payment transactions.

✔ Restricted access to personal data.

✔ Regular security audits to prevent unauthorized access.
However, no system is 100% secure, and we encourage customers to protect their login credentials.


6. Your Rights & Choices

You have the right to:

✅ Access & Update Information: Modify your personal details by contacting us.

✅ Opt-Out of Marketing Emails: Unsubscribe at any time using the link in our emails.

✅ Request Data Deletion: Contact us if you want your personal data removed.


7. Third-Party Links & Services

Our website may contain links to third-party websites (e.g., payment processors, delivery tracking). We are not responsible for their privacy policies, so we encourage you to review their terms before providing any data.


8. Children’s Privacy

Flower Art USA does not knowingly collect personal data from children under 13. If we become aware that we have collected such data, we will take immediate steps to delete it.


9. Policy Updates

We may update this Privacy Policy periodically. Any changes will be posted on this page with the effective date updated at the top. Continued use of our website constitutes acceptance of these updates.


10. Contact Us

For any privacy-related questions or requests, please contact us:

📧 Email: contactflowerart@allflowers.store