Shipping Policy
🚚 Shipping Policy
At Flower Art USA, we are committed to delivering your floral arrangements with care, precision, and on time. Please review our shipping policy before placing your order to ensure a smooth delivery experience.
🗺️ Delivery Coverage Area
We offer same-day delivery in Charlotte, NC and the surrounding areas, including:
- Indian Trail, NC
- Monroe, NC
- Matthews, NC
- Weddington, NC
- Mint Hill, NC
- Other nearby locations within our delivery radius
⏰ Order Cut-Off Time
Same-day delivery is available for all regular flower arrangements when the order is placed before 1:00 PM (local time). Orders placed after this time will be delivered the following business day.
🌟 Luxury Arrangements
Coming soon: Our Luxury Arrangements collection features premium blooms that require special sourcing and handling. For this reason, orders for luxury arrangements must be placed at least 48 hours in advance.
📦 If the Recipient Is Unavailable
- If the recipient is unavailable, we may leave the arrangement with a neighbor or in a safe, shaded location and notify you.
- We are not responsible for delivery delays caused by incorrect or incomplete address information, or recipient unavailability.
🔐 Gate Codes & Delivery Instructions
If your address requires a gate code, building access, or any specific instructions, please provide this at checkout or contact us immediately after placing the order. Missing information may result in delivery delays.
💐 Flower Care Tips
Once your flowers arrive, visit our Flower Care Guide for helpful tips to keep them looking fresh longer.
🛍️ Explore All Collections
Looking for the perfect floral gift? Browse all our offerings in the Shop All Flowers section.
📩 Questions?
If you have any questions or need assistance with your order, feel free to contact us at teamflowers@flowerartusa.com.